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Terms of Conditions
Last updated on: 03-08-2022
1. Introduction
This website is operated by MapleMonk Private Limited. Throughout the site, the terms “we”, “us” and “our” refer to MapleMonk Private Limited. MapleMonk Private Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
2. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Hyderabad, Telangana.
3. A Link to Your Privacy Policy
Privacy Policy. Please read the MapleMonk Privacy Policy carefully for information relating to our collection, use, storage and disclosure of your personal information and your data. The MapleMonk Privacy Policy is hereby incorporated by reference into, and made a part of, these Terms.
Access to Your Data. If through use of the MapleMonk Hosted Services, MapleMonk is given access to your data that is being integrated via your data pipelines connected through use of the MapleMonk Connectors or in order to ensure the MapleMonk Hosted Services are working as intended, MapleMonk consider all such data to be confidential to you. MapleMonk will exert commercially reasonable efforts at all times to protect the data from unauthorized use, access, or disclosure in the same manner that MapleMonk uses to protect its own confidential information of a similar nature and in no event with less than a commercially reasonable degree of care. You hereby grant MapleMonk the right and license to use and access your data in order for MapleMonk to provide the MapleMonk Hosted Services to you, including providing maintenance and support related thereto. You are solely responsible for obtaining all rights, consents and permissions necessary for MapleMonk to process your data in connection with the MapleMonk Hosted Services.
Additional Terms. Your use of the MapleMonk Hosted Services is subject to any and all additional terms, policies, rules, or guidelines applicable to the MapleMonk Hosted Service or certain features of the MapleMonk Hosted Services that we may post on or link to on the MapleMonk Hosted Services or that we have you acknowledge at the time you log in to your account or as part of your downloading of any applicable software or applications related to the MapleMonk Hosted Services (the “Additional Terms”), such as end-user license agreements for any downloadable software or applications that we may offer, service level agreements (“SLAs”), or rules applicable to particular features or content on the MapleMonk Hosted Services. All Additional Terms are hereby incorporated by reference into, and made a part of, these Terms.
4. Contact Details
Questions about the Terms of Service should be sent to us at support@maplemonk.com.
5. Limitation of Liability and Warranty Disclaimers
You may use the Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
In any way that violates any applicable national or international law or regulation.
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
To impersonate or attempt to impersonate a Company, a Company employee, another user, or any other person or entity.
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
6. User Restrictions
You agree not to:
Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
Use any device, software, or routine that interferes with the proper working of Service.
Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
Take any action that may damage or falsify Company rating.
Otherwise attempt to interfere with the proper working of Service
7. Right to Terminate Accounts
If MapleMonk terminates this Agreement, due to a breach by you of this Agreement, any prepaid fees shall be wholly non-refundable. If you terminate this Agreement due to a material breach by MapleMonk, you shall receive a pro-rata refund of any prepaid fees for MapleMonk Hosted Services not yet received.
You may terminate your account in accordance with the applicable Service Order by contacting customer service at support@maplemonk.com.. If you terminate your account, you will remain obligated to pay all outstanding fees, if any, relating to your use of the MapleMonk Hosted Services incurred prior to termination and any prepaid fees shall be wholly non-refundable except in the case where cancellation is due to us discontinuing material features of the MapleMonk Hosted Services in which case you will be entitled solely to a pro-rata refund of any prepaid subscription fees determined by dividing the time period remaining under the applicable subscription period by the length of the entire applicable subscription period and multiplying the result against the aggregate amount of the prepaid fees applicable to such subscription period.
Upon any termination or expiration of these Terms, whether by you or MapleMonk, any information that you have submitted or uploaded on or through the service or that which is related to your account may no longer be accessed by you and MapleMonk will have no obligation to maintain any information in its databases or to forward any information to you or any third party. Upon any termination of these Terms, any provision that by its nature or express terms should survive will survive such termination or expiration.
We also reserve the right to modify or discontinue the MapleMonk Hosted Services at any time (including, without limitation, by limiting or discontinuing certain features of the MapleMonk Hosted Services) without notice to you. We will have no liability whatsoever on account of any change to the MapleMonk Hosted Services or any suspension or termination of your access to or use of the MapleMonk Hosted Services. You may terminate your account at any time by contacting customer service at support@maplemonk.com.
8. Third party terms and conditions
The MapleMonk Hosted Services may include links to other websites or services (“Linked Sites”) solely as a convenience to you and other users (e.g., links to websites where MapleMonk Connectors may be downloaded, third-party websites where your data is stored, etc). The MapleMonk Hosted Services may provide tools that enable the importation and/or exportation of your information to Linked Sites. By using these tools, you agree that we may transfer such information to the applicable Linked Sites. Linked Sites are not under our control, and we are not responsible for their use of your imported or exported information
9. Subscription information
Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or MapleMonk cancels it. You may cancel your Subscription renewal by contacting MapleMonk customer support team. A valid payment method, including debit card or internet banking or credit card or PayPal, is required to process the payment for your subscription. You shall provide MapleMonk with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize MapleMonk to charge all Subscription fees incurred through your account to any such payment instruments. Should automatic billing fail to occur for any reason, MapleMonk will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
10. Modification of these Terms.
MapleMonk may update the terms and conditions of this Agreement (which may include changes pricing and plans) from time to time with prior notice to Customer. No waiver will be implied from conduct or failure to enforce or exercise rights under this Agreement. Waivers must be made in writing and executed by an authorized representative of the waiving party.
Privacy Policy
At MapleMonk, accessible from www.maplemonk.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by MapleMonk and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in MapleMonk. This policy is not applicable to any information collected offline or via channels other than this website.
1. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
2. Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
3. How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
4. Log Files
MapleMonk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
5. Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of MapleMonk.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on MapleMonk, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that MapleMonk has no access to or control over these cookies that are used by third-party advertisers.
6. Third Party Privacy Policies
MapleMonk's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
7. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
8. GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
9. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
MapleMonk does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.